Privacy Policy

Last updated: July 17, 2026

Welcome to Turfify, a sports turf booking platform developed and operated by VynSure ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Turfify website and mobile application.

By accessing or using Turfify, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

When you register or use Turfify, we may collect:

• Full Name
• Mobile Number
• Profile Information
• City or Location
• User Type (Turf Owner or Turf User)

Turf Information (For Turf Owners)

If you register as a turf owner, we may collect:

• Turf Name
• Turf Address
• Sports Available
• Turf Images
• Available Time Slots
• Pricing Information
• Contact Details
• Amenities and Facilities

Booking Information

We collect information related to bookings, including:

• Booking Date and Time
• Selected Turf
• Booking Status
• Booking History

Device Information

We may automatically collect:

• Device Type
• Operating System
• Browser Information
• IP Address
• App Usage Statistics
• Crash Reports

2. How We Use Your Information

We use your information to:

• Create and manage your account.
• Enable users to discover and book sports turfs.
• Allow turf owners to receive, manage, accept, or decline booking requests.
• Send booking confirmations, reminders, and service-related notifications.
• Improve our services and user experience.
• Respond to customer support requests.
• Prevent fraud, misuse, and unauthorized activities.
• Comply with applicable legal obligations.

3. Booking and Payments

Turfify serves as a platform connecting turf owners and users.

Currently:

• Turfify does not process online payments.
• Booking confirmation is managed between the user and the turf owner through the platform.
• Any payment for turf usage, if applicable, is handled directly between the turf owner and the user.

Turfify is not responsible for payment disputes, cancellations, or offline transactions between users and turf owners.

4. Sharing of Information

We do not sell or rent your personal information. We may share your information:

• With turf owners when you make a booking.
• With users when a turf owner publishes turf details.
• With trusted service providers assisting us in operating the platform.
• When required by law or legal authorities.
• To protect the rights, safety, and security of Turfify, our users, or others.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to:

• Provide our services.
• Maintain booking history.
• Resolve disputes.
• Comply with legal obligations.

You may request deletion of your account by contacting us, subject to any legal or operational requirements.

7. Cookies and Analytics

Our website and application may use cookies and similar technologies to:

• Remember your preferences.
• Improve platform performance.
• Analyze usage patterns.
• Enhance user experience.

You may disable cookies through your browser settings, although some features may not function properly.

8. Third-Party Services

Turfify may use trusted third-party services for:

• Cloud hosting
• Analytics
• Push notifications
• SMS or email notifications
• Maps and location services

These providers process information only as necessary to deliver their services.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your account.
• Withdraw consent where applicable.
• Object to certain processing activities.

To exercise these rights, please contact us using the details below.

10. Children's Privacy

Turfify is intended for users who are at least 18 years of age or the minimum age required by applicable law. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated revision date. Continued use of Turfify after changes become effective constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact: